Billing Account Manager - Salford, United Kingdom - Page Personnel Finance

Tom O´Connor

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Tom O´Connor

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Description
Page Personnel are recruiting for a Billing Account Manager for a progressive utilities business based in Salford.


In this role you will be responsible for relationship management of a number of key commercial accounts, this includes billing management across the client network.

The role will report directly to the Billing Team Leader and form a key part of the team.


Client Details


Page Personnel are recruiting this Billing Account Manager role on behalf of a very progressive business based in Salford Quays.


The business offers excellent progression & development opportunities, a brand new office space and a choice of shifts from 8am-4pm, 9am-5pm and 10am-6pm.


Description

Billing Account Manager duties include:

  • Ensuring private network bills are completed accurately and in a timely manner
  • Endtoend relationship management for key accounts, including site visits
  • Drive accurate correspondence production to ensure payment in receive promptly and reduce queries
  • Handling complex queries received from your customers regarding bill value, meter reads etc
  • Responsible for day to day administration to improve data sets within your portfolio
  • Provide timely information for reporting purposes
  • Investigate complex customer bills and provide clear outcomes for customers
  • Lead client & stakeholder meetings, both virtually and in person.

Profile

  • Will have a proven track record within a similar role
  • Have strong IT skills with knowledge of MS Excel and billing CRM systems
  • Be an excellent written and verbal communicator
  • Have strong investigative skills to assist with resolving queries
  • Have a continuous improvement mindset
  • Previous experience within a billing role essential

Job Offer
A salary up to £29,000, flexible working hours, bonus, new office environment and more.

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