Billing Account Manager - Salford, United Kingdom - Page Personnel Finance
Description
Page Personnel are recruiting for a Billing Account Manager for a progressive utilities business based in Salford.
In this role you will be responsible for relationship management of a number of key commercial accounts, this includes billing management across the client network.
Client Details
Page Personnel are recruiting this Billing Account Manager role on behalf of a very progressive business based in Salford Quays.
The business offers excellent progression & development opportunities, a brand new office space and a choice of shifts from 8am-4pm, 9am-5pm and 10am-6pm.
Description
Billing Account Manager duties include:
- Ensuring private network bills are completed accurately and in a timely manner
- Endtoend relationship management for key accounts, including site visits
- Drive accurate correspondence production to ensure payment in receive promptly and reduce queries
- Handling complex queries received from your customers regarding bill value, meter reads etc
- Responsible for day to day administration to improve data sets within your portfolio
- Provide timely information for reporting purposes
- Investigate complex customer bills and provide clear outcomes for customers
- Lead client & stakeholder meetings, both virtually and in person.
Profile
- Will have a proven track record within a similar role
- Have strong IT skills with knowledge of MS Excel and billing CRM systems
- Be an excellent written and verbal communicator
- Have strong investigative skills to assist with resolving queries
- Have a continuous improvement mindset
- Previous experience within a billing role essential
Job Offer
A salary up to £29,000, flexible working hours, bonus, new office environment and more.
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