Receptionist/administration Assistant - London, United Kingdom - Eireann Recruitment Services Ltd

Eireann Recruitment Services Ltd

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RECEPTIONIST/ADMINISTRATION ASSISTANT

LONDON W2

SALARY UP TO £28,000 DEPENDING ON EXPERIENCE

Our client is a well-established, charitable organisation providing counselling and psychotherapy services for individuals, couples, adolescents, children and families through a strong, diverse community of over 100 counsellors and psychotherapists practisingat the centre.

They are now looking for an energetic, friendly and organised Receptionist for a busy reception desk in their therapy centre in Little Venice.

Basic set of tasks you'll be in charge of:

Greet people entering the building
Direct people to waiting room / bathrooms / meeting rooms
Answering queries from the public and customers / provide information to callers
Answering calls and take and relay messages and screening phone calls
Keeping the reception area tidy
Looking after the 'interview/assessors' book and scheduling appointments
Ensures knowledge of staff movements in and out of the building
General administrative and clerical support
Prepare letters and documents
Receive and sort mail and deliveries / receipt of courier parcels
Placing orders with suppliers and managing the delivery of the items

Desirable qualities a receptionist should have:
An outgoing personality

Good written and spoken communications skills / verbal and written communication skills
The ability to stay calm under pressure / stress tolerance
Good organisational skills organising and planning
Be discreet and tactful and keep boundaries
Be courteous but firm when dealing with difficult customers
A good memory for faces regulars like to be remembered
Efficient and well organised
Selfmotivated and able to use initiative
Confident when using office equipment (shredder, printers, copier)
Knowledge of customer service principles and practices
Keyboard skills
An interest in the organisation
Professional personal presentation
Attention to detail
Reliability and good timekeeping

Person Specification-Essentials

Experience of administrative roles
Ability to represent the organisation and to promote the aims of the Centre to visitors
Have an understanding of mental health issues and be sympathetic towards people with mental health issues
Commitment to the principles of equal opportunities
Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

They require someone with excellent organisational skills, communication skills and the ability to work with people from a multitude of backgrounds.

Demonstrating a high standard of personal responsibility, self-motivation and professionalism

Should this excellent Receptionist/Administration Assistant role be of interest to you, please submit your CV to Anna Maguire.