Customer Service Executive - Bolton, United Kingdom - Inxpress

Inxpress

Verified Company

Bolton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At InXpress we are delighted to announce that due to rapid growth we are now recruiting for a Customer Service Executive.

Our growing freight consultancy requires additional full time Customer Service Executive to work in its Bolton office

Who we are:

We are part of a global franchise operation with over 400 offices worldwide and, working with our major carrier partners such as DHL, UPS and FedEx, we provide worldwide shipping and logistics services to small and medium sized businesses.

You will enjoy a basic salary of £23k p.a. plus £3k bonus potential, private medical and a company pension all within a family run business

Who you are

Enthusiastic,

- highly motivated

The skills to influence and persuade people
Great team player
Experience customer service environment
Hungry and ambitious with drive to succeed
Strong communication skills
Excellent phone manner
Be able to work on own initiate with mínimal supervision

Your Role:

Using your firstclass communication skills you'll be responsible for both retaining and developing new business with clients
Generate additional revenue through new clients using a consultative approach
Working closely with our carrier partners providing our customers with best advice and solutions saving the both time and money
Coach and train customers to use our online portal
Seek referrals from both customers and carriers
Manage social media platforms.
Will be provided with a thorough induction

- ongoing training and coaching