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Customer Experience Manager- Customer Care - London, United Kingdom - numi
Description
Customer Experience Manager - London (hybrid) - £60-70,000Are you a CX enthusiast ready to drive digital transformation across multiple markets and make a lasting impact?
numi have partnered with a rapidly expanding InsurTech who are looking to make their 1st Customer Experience Manager hire This is an exciting new role with the opportunity for you to reshape an entire digital journey across Europe.
Collaborating closely with Product, UX and Marketing teams you'll be helping to implement a new self-service solution to improve efficiency for customers and the business.
You'll be championing customer experiences across 13 markets to ensure seamless interactions.Experienced CX professional with a focus on digital transformation
An analytical individual who uses data and research to support innovation
A creative thinker with a unique approach to problem-solving
A strong advocate for authenticity, inclusivity and belonging in customer experiences