- Communicate effectively with client/members via the telephone, letter and email.
- Consistently provide a quality customer experience to clients/members.
- Deal with simple queries and requests by the use of standard letters and reference to procedures.
- Recognise and escalate potential problems and potential complaint cases.
- Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator.
- Monitor own workflow to ensure service levels are achieved.
- Accurately perform manual calculations.
- Assist the wider team in more complex / project work when required.
- Help to provide an efficient, professional service to meet all client/members' needs and to promote the WTW brand.
- Develop knowledge of clients' pension schemes.
- Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator / Team Leader.
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Administrator
2 days ago
Willis Towers Watson Redhill, United KingdomAdministrator · - Redhill, GB · May 24, 2023 · Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions. · At WTW, we trust you to know your work and the p ...
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Administrator
2 days ago
Workers Post Redhill, United KingdomWe are looking for an Administrator to join our busy team. You will need to be well organised, have excellent communication skills and ideally at least 2 years' administration experience. We are looking for someone who can hit the ground running and who is happy to work on their ...
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Administrator
1 week ago
Team One UK recruitment Redhill, United Kingdom**Administrator** · **£18,000 - £20,000 per annum** · **Redhill, Surrey** · **Permanent, full-time** · An established insurance brokerage is looking for an organised, methodical administrator with great customer service and data entry skills to deal with the processing of insuran ...
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Administrator
9 hours ago
Surrey and Borders Partnership NHS Foundation Trust Redhill, United KingdomWe have an exciting opportunity for an administrator to join Surrey & Borders NHS Foundation Trust (SABP) in the newly transformed Reaching Out service. The Reaching Out service focuses on engaging and supporting the most isolated and vulnerable children and young people through ...
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Administrator
1 week ago
Surrey and Borders Partnership NHS Foundation Trust Redhill, United KingdomThe new neurodevelopmental service in Surrey and Borders; supporting young people with ADHD and Autism across the county is looking for an organised, self-motivated and enthusiastic administrator to join our administration team. · This person will be supported to use the NHS syst ...
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Administrator
1 week ago
NUS Consulting Group Redhill, United Kingdom**Administrator** · **Job Type**:Full Time, Permanent** · **Location: Redhill, Surrey** · **Working Hours: Mon - Fri** · **Salary: £19,000 - £21,500 per annum** · **Benefits**: · - Access to pension scheme · - Competitive compensation package (based upon experience) · - Discretio ...
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Administrator
5 days ago
WTW Redhill, United KingdomDay to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions. · At WTW, we trust you to know your work and the people, tools and environment you need to be suc ...
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Administrator
3 days ago
Surrey and Borders Partnership NHS Foundation Trust Redhill, United KingdomWe are excited to offer the opportunity to become part of a new service that is rolling out across Surrey. · You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. As this is a new service you will have opportunities ...
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Administrator
1 day ago
Blue Arrow Ltd Redhill, United Kingdom**Administrator** · **Redhill, Surrey RH1** · **£11.50 per hour (PAYE)** · **35 hours per week, Mon-Fri** · **3 months temporary, with possibility of extensions or permanent placements** · **Hybrid working role (2-3 days in the officer per week)** · **The Role** · Working in a bu ...
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Administrator
1 week ago
The Plan Group Ltd Redhill, United KingdomThis is an excellent entry-level role, or for someone who has up to a year's administration or customer service experience. · The role includes performing basic administration tasks, dealing with incoming post and enquiries and processing renewal and new business documentation to ...
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Administrator
1 week ago
Team One Recruitment Redhill, United KingdomAn established insurance brokerage is looking for an organised, methodical administrator with great customer service and data entry skills to deal with the processing of insurance claims. You will be working in a supportive environment as part of a busy,friendly team. Full traini ...
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Administrator
2 days ago
Surrey and Borders Partnership NHS Foundation Trust Redhill, United KingdomAre you passionate about ensuring that everyone receives the right care at the time that they need it? Are you diligent and kind and time effective? Are you keen in understanding the processes and being involved in the way that people access care, often for the first time? · Then ...
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Administrator
1 day ago
Plan Insurance Brokers Redhill, United KingdomThis is an great opportunity to start a career in insurance. This entry level role is to perform basic administration tasks, deal with incoming post and enquiries and process renewal and new business documentation to enable Sales and Customer Service advisors to deal directly wit ...
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Administrator
3 days ago
Surrey and Borders Partnership NHS Foundation Trust Redhill, United KingdomPlease refer to the attached job description and person specification for the requirements of this role. ...
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Administrator
2 days ago
Swan Family Centres Limited Redhill, United Kingdom**General** · - Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities · - Maintain at all times strict confidentiality of information relating to any sensitive information · - Co ...
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Administrator
3 days ago
Morgan McKinley Reigate, United KingdomMorgan McKinley is looking for an Administrator to join a successful team in an office based in the Reigate area. The role is fully office based, so lots of socialising with your colleagues You will be supporting two area managers with ad hoc administrative tasks, so building and ...
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Administrator
6 days ago
Parkside Nursing Home Banstead, United KingdomWe are currently seeking an **admin **to join our team. If successful, you will be working at **Ravenscroft Park Nursing Home LTD.**-- **3-6 Ravenscroft Park, EN5 4ND** · **Main Responsibilities/Tasks**: · - Take the lead for the basic administrative procedures · - Ensuring all a ...
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Administrator
2 days ago
Reed Business Support Reigate, United KingdomAdministration experience in a finance, wholesale, distribution or FMCG environment · - Highly numerate · - Excellent communication skills · - Highly organised and methodical · - Team player · - Great IT skills (Microsoft Word and Excel to a good standard) ...
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Administrator
1 week ago
Connick Tree Care Reigate, United KingdomThis is a fantastic opportunity to join our award winning and expanding Tree Care company as an Administrator. · Connick Tree Care has an approachable, family feel and our vision is to become the premier arboricultural contractor across the south east, working responsibly and sus ...
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Administrator
3 days ago
Connick Tree Care Reigate, United KingdomWe are looking for a confident and enthusiastic administrator to join our small, but super busy team. You'll be based at our head office in Reigate, in rural location, with plenty of free parking. · We are proud of our 'family feel' ethos. We run social events throughout the year ...
Administrator - Redhill, United Kingdom - WTW
Description
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third-Party Administrators, as a Pension Administrator. This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills.
Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.
Full training is provided to all new joiners which starts in week one with a comprehensive induction programme. This is followed by a 6-month learning development programme which is designed to provide the right training to our colleagues at the right time. The programme trains colleagues on both technical subjects and core skills (which include customer experience and client care). As an industry leader, we offer a competitive salary and excellent benefits package including Company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
The Role
Administrator professionals in Redhill
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Edita Jurjone
Resourceful, organized and creative individual having experience in Lithuanian language editing, als ...