Field Service Engineer Diagnostic - Glasgow, United Kingdom - Synergie
Description
We are currently recruiting for a Field / Customer Service Engineer to cover Scotland, as required. This role is working within our client's Diagnostics & Life Sciences division.Our client's Customer Service Team is responsible for maintaining a high-standard and professional customer support, used by customers throughout the region.
In this role, the Customer Service Engineer will act as the face of the company, making sure customerneeds are met with high quality.
The initial products that will be supported are Diagnostic product lines. This, however, may expand to a broader portfolio.Role description:
- Performs field service, carries out repairs, maintenance, and installation of instrumentation and their accessories
- Provides onsite user training on defined product groups
- Ensures accurate documentation is in place and of high quality
Role requirements:
- Relevant education or equivalent experience (e.g. Bachelor in Electronic Engineering or Biotechnology)
- Good communications skills
- Strong customer service ethic
- Prepared to travel
- Full driving license
What we offer:
- Strong technical support and mentoring
- Meaningful work with professional customers
- Focus on career development
- Collaborative and diverse environment
- Package inclusive of salary, commission, private healthcare, life insurance, and more
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