Senior Client Services Executive - Alton, United Kingdom - AMC Insurance Appointments Ltd

Description

Our client, a highly respected independent broker, is looking for a Senior Client Services Executive to join their small, but growing, London office.

Working closely with the Client Director you will personally be responsible for maintaining key clients' Commercial Property Insurance portfolios, providing a high quality, professional and efficient service.

• Work with the clients to understand their needs and identify the most effective cover for their requirements.
• Collate general and claims information, documentation etc. for pre renewal and renewal meetings.
• Manage the renewal/placing process in a timely manner, highlighting potential risks and agreeing terms in line with client requirements including any mid-term alterations.
• Ensure accurate recording of information on Acturis.
• Deliver great customer service by responding swiftly to queries and concerns from clients, ensuring service standards are always met.
• Work with underwriters to amend policies where necessary in order to meet client demand.

• Extensive knowledge within commercial property insurance.
• Excellent negotiation and communication skills with an ability to secure the best deals for clients and our business.
• Ability to develop and manage good working relationships with clients and insurers through building trust and mutual respect.
• Deliver great customer service by responding swiftly to queries and concerns from clients