Logistics & Supply Chain Supply Chain Coordinator - Manchester, United Kingdom - Success Appointments

Tom O´Connor

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Tom O´Connor

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Description
Based Manchester - Hybrid Working


This exciting opportunity with a premium Brand Management company would be suitable for someone who has experience from a similar supply chain role.


This job is responsible for the financial and order management transactions that exist between the company and its licensees and suppliers.

The operations team is expected to provide a high-level of customer service and support to licensees on all issues regarding the placement and payment of their orders.

This role requires a high-level of operational and administrative capability.


Key Accountabilities:


  • Ensure orders are being placed in accordance with the trading and payment terms that have been agreed between suppliers and licensees.
  • Communicate surcharge and MOQ issues to the licensees during order placement.
  • On behalf of suppliers, ensure proforma invoices and order confirmations are sent to licensees.
  • Provide a point of contact for suppliers and licensees with regards to order payment, cash flow, order placement and shipping documentation.
  • Ensure tracking reports are produced and shared with licensees on the status of all orders.
  • Provide daytoday support on any questions from licensees on the status of orders.
  • Monitor and as necessary followup on any bulk and sample payment issues between licensees and suppliers.
  • Ensures payment issues are negotiated and successfully resolved between licensees and suppliers.
  • Ensure all key dates associated with the placement and payment of orders are fully understood by licensees and adhered to.
  • Ensure all key operational activities are being performed in a timely manner to facilitate the order placement and payment process.
  • Issue Sample order forms/Forecast Templates to markets ensuring completed forms are returned timely.
  • Attend weekly calendar meetings.
  • Support and track licensee SMU projects to ensure orders are placed once confirmed.
  • Identify opportunities to improve the order placement and payment process.
  • Work with suppliers and licensees to address and resolve operational process issues associated with the order placement and payment process
  • Produce reports that present the status of order payments.
This role offers hybrid working.

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