Call Centre Representative - Sheffield, United Kingdom - Global 1st Line Group

Global 1st Line Group

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

Handle inbound and outbound customer calls in a professional and courteous manner
Provide accurate information and assistance to customers regarding products, services, and inquiries
Communicate effectively with customers to understand their needs and resolve any issues or concerns
Analyze customer inquiries and provide appropriate solutions or recommendations
Utilize phone etiquette to ensure positive customer interactions
Up sell products or services when appropriate to maximize sales opportunities

Skills:

Excellent communication and interpersonal skills
Strong data entry skills with attention to detail
Ability to multitask and prioritize tasks effectively
Customerfocused mindset with the ability to empathize and problemsolve

If you are a motivated individual with excellent communication skills, we would love to hear from you

Salary:
From £24,944.58 per year

Benefits: