First Line Support - London, United Kingdom - Franklin Fitch

Description

Job Description

Join a Dynamic Team as a IT Support Specialist

Are you passionate about providing exceptional technical support in a fast-paced environment? Do you thrive on solving IT issues and ensuring seamless operations for colleagues?

We're seeking a talented First-Second Line Support to join a team and become the go-to expert for all things tech-related. As part of our client's dynamic company, you'll play a crucial role in maintaining and troubleshooting hardware, software, and network systems, ensuring that our team members have the tools they need to succeed.

Key Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Install, configure, and troubleshoot desktop systems, peripherals, and software applications.
• Collaborate with IT team members to escalate and resolve complex technical issues promptly.
• Conduct regular maintenance to ensure systems are up-to-date and secure.
• Assist in the setup and configuration of new equipment for employees.

Qualifications:

• 1-2 years within a similar role.
• Strong knowledge of Windows OS.
• Familiarity with hardware components and peripherals.
• Excellent problem-solving and communication skills.
• Ability to prioritize and manage multiple tasks effectively.
• Apply today and become an integral part of our client's

Apply Today