Digital Development Lead - United Kingdom - 73 Ltd

Description

In this role, you will lead, motivate, coach and develop a team of Webchat Advisers to deliver an exceptional customer experience and exceed performance targets.

By interacting directly with customers through an online conversation platform, you will understand their needs, build trust and create a personal experience to be remembered.

Company Vodafone is a leading telecommunications company in Europe and Africa.
We connect for a better future, using technology to improve people's lives and enable an inclusive, sustainable digital society.
We are guided by our Social Contract – how we bring our purpose to life through what we do.

It is our commitment to society, customers, and governments to connect rural communities, to enable access to education, healthcare, and financial services; and to help businesses.

With these actions we also contribute to the success of United Nations Sustainable Development Goals.

Through our business, we aim to build a digital society that enhances socioeconomic progress, is inclusive for all and does not come at a cost to our planet.

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