IT Support Technician - Thornton Heath, United Kingdom - YourRecruit Group

YourRecruit Group

Verified Company

Thornton Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for a full-time permanent
IT Support Technician working for a large multi-franchise motor retail dealership Group who is based across South London and the Home Countries.

The role will suit someone with a minimum of 6 months experience in the IT field who can demonstrate a desire to work in this field, or you may already have practical hands-on experience gained from working in an IT department covering 1st/2nd Line support.

You will hold 5 GCSEs grade A-C, one of which is in ITC grade B or above.

Sound interesting? Read on

A methodical, organised and accurate approach to problem solving
A polite, friendly and confident telephone manner with good customer service skills
Knowledge of Microsoft Office, Windows server / PC / laptops, iPads, printers, scanners, basic IT break/fix skills and be able to configure software and drivers.
Excellent time management skills
Integrated data & telephony knowledge running over WAN / LAN, TCP/IP networks
Tenacity to investigate, diagnose and rectify simple faults
Escalate issues to the IT manager where necessary

The job role will also include IT administrative functions to include:

Support and maintain a log of IT queries received and assist in clearing these down
Maintain IT hardware fixed asset schedule for new purchases and disposals
Maintain IT software licence register
Assist in procurement of IT equipment, placing orders with suppliers and liaise with Accounts department on the allocation of the asset.

Desirable skills and experience would be advantageous in the following areas:

Microsoft Active Directory

Windows Server 201

Keyloop Autoline (Kerridge) DMS
Automotive Industry exposure
Previous IT support role
A passion for all things IT related
A tidy and practical approach to work

In return, our client offers the chance to be part of a hugely successful and national organisation offering a starting salary of
£23,000 - £28,000 (DOE) 22 days holiday plus bank holidays, company pension, personal development training and motor trade discounts.

Key Skills:
IT Support. Network. Hardware. Software. Driver. Server. PC. Laptop. Printer. Routers and Switches. LAN/WAN. TCP/IP. Cisco. Security. VOIP. Telephony. Disaster Recovery. Windows, Office, Exchange, Meraki. Exchange. Automotive.

YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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