Customer Servicing-Account Manager - Manchester, United Kingdom - The Portfolio Group

    The Portfolio Group
    The Portfolio Group Manchester, United Kingdom

    3 weeks ago

    The Portfolio Group background
    Description

    Job Title:
    Customer Service Account Manager

    Salary:
    £21,255 ­+ Profit share scheme

    The role requires you to excel in enthusiasm as part of our account management team.

    As the first point of contact for our new clients, you offer the right level of support to ensure they have everything they need to make the most of our world-class service.

    Profit Share Scheme
    25 Holidays + Bank Holidays (Increases with service)
    Day off on your Birthday
    Perk Box Discounts
    Christmas Bonus after 3 years
    Social Events Throughout the Year
    Contributory Pension Scheme

    Provide excellent customer service to new and existing clients.

    Carry out implementation calls to welcome clients on board with our services, ensure registration to software platforms, book initial consultations with relevant service areas and ensure a smooth transition into our advisory team.

    Proficient user of Excel.
    Customer service experience.
    Strong time management skills.