Storage Engineer - London, United Kingdom - NBCUniversal

Description

NBCUniversal has an exciting opportunity for a talented individual to become a Storage Engineer for our Enterprise Technology and Infrastructure - Storage department, which, supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally. This role will be responsible for maintaining and supporting 24x7x365 high availability storage environments for NBCUniversal. You will provide support for all operational-based changes for all supported applications. You will also be a point of escalation for any major impacting incidents where storage support is needed and would manage until resolution.

Key Responsibilities

Essential Functions:

• Support all storage technologies and process lifecycles in the NBCU enterprise, specifically file, block, tape, and object storage systems - both on-prem and cloud.
• Provide level 2 support to MSP teams who are tasked with maintaining some of these systems including 24x7 on-call support.
• Participate in investigations of application performance issues within Media Operations and Enterprise Systems and their integration points to identify systematic issues and root causes.
• Follow up with storage vendors to resolve system issues and drive future development.
• Upgrade and patch systems as required for enhanced functionality and security issue resolution.
• Develop scripts for the automation of routine tasks.
• Develop partnerships across engineering teams, including compute, network, database, automation, cyber, and application support for cross-facility support and engagement.
• Provide updates to management and clients on support and project tasks.
• Provide training and documentation of systems and support procedures to be utilised by the larger engineering and operations teams at the facility.

Responsibilities are not limited to the above description and may be modified at any time by the Company

Qualifications/Requirements

• B.S. degree in an Information Technology/Engineering related technical discipline or equivalent practical experience required.
• Minimum 4 years of experience supporting and troubleshooting mid-to-large, high availability Storage and Data Protection environments specifically for two or more of the following storage systems: NetApp, EMC, Cloudian, S3, and LTO Tape Library storage systems.
• Minimum 4 years of experience in planning, documenting, validating, and testing technical solutions in a global enterprise setting.
• Experience in storage performance, data replication, SAN based backup, load balancing, storage virtualisation methods and SAN zoning/provisioning.
• Experience in Storage technologies such as Fiber Channel, iSCSI, CiFS, NFS, Flash, RAID, LTO, etc.
• Experience in Window/Linux Server build, configuration, and administration.
• Working knowledge of network infrastructure, services, and toolsets.

Eligibility Requirements:

• Interested candidates must submit a resume/CV online to be considered.
• A willingness to travel and work overtime, and on weekends with short notice as required.
• Available 24/7/365.
• Ability to manage environments in multiple locations across the United States and Internationally.

Desired Characteristics:

• Team player with flexibility to adjust to changing requirements, schedules, and priorities.
• Self-driven and resourceful to achieve goals independently as well as work well in groups.
• An effective and clear communicator (verbally and in writing), able to interact with heavily technical resources as well as with business users.
• Able to report out to management in an appropriate and easily assimilated manner.
• Experience with network environments including high and low bandwidth infrastructures.
• Familiar with DevOps/Automation Toolsets - Bash, Python, PowerShell, Ansible, Git, etc.
• Familiar with monitoring/logging technologies – Nagios/OP5, Datadog, etc.
• Experience with cloud technologies and toolsets (AWS/Azure/GCP).
• Media Industry experience is preferred.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by emailing