Employment Advisor - Welwyn Garden City, Hertfordshire, United Kingdom - Welwyn Hatfield

    Welwyn Hatfield
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    Description

    Your knowledge and commitment will help shape the future development and success of our service and allow you to make an impact in a key role as a Revenues and Benefits Client Officer.

    Working with the Council's partner, you will ensure that contractual and statutory obligations are met through quality assurance checks on housing benefit, council tax support and council tax work undertaken; ensuring that quality and accuracy of data is maintained.

    With an ability to understand and interpret complex data, you will help to identify improved methods of performance and to establish and implement the best practice processes.

    It is essential you have knowledge of benefits legislation and current experience processing benefits and council tax support. Effective communication skills and an understanding of good working practices to improve performance are also required.

    The role also involves close working with other Hertfordshire local authorities, Council services such as our Housing team, partners such as the Department for Work and Pensions and our Shared Anti-Fraud Service.

    The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

    37 hours per week (hybrid working)
    Central locations in the Boroughwith excellent public transport links and local amenities
    ~ Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme)
    ~ The opportunity to buy and sell annual leave to increase work-life balance flexibility
    ~ Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service)
    ~ Access to the Council's Flexi Time Scheme (post dependent) to achieve a healthy work life balance
    ~ 24 hour a day access to the Employee Assistance Scheme
    ~ Cycle to Work Scheme

    Contract Type Permanent
    Business Unit Client Support Services