Property Services Programme Manager Ftc - Brixton, United Kingdom - Housing for Women
Description
Property Services Programme Manager (FTC)
Brixton
Salary:
£50,000
Location:
Brixton
Level:
Experienced
Deadline: 02/01/2023 23:59
Hours: 35.00
Benefits: 27 days holiday; buy and sell annual leave programme; PerkBox; Health Cash Plan and more
Job Type:
Fixed Term
Do you want a role that contributes to transforming services for customers, are you passionate about making a difference, do you want to be part of shaping a modern effective housing asset management service?
We are looking for a Property Services Programme Manager to join our small but busy Repairs team.
If you are focused, have a can-do attitude and a collaborative approach to getting the job done, we would like to meet you.
It's an exciting time to join H4W andas this is a new role, it is a white canvas and therefore the ideal opportunity for someone who wants to make their mark in our organisation.
This role will be responsible for the day-to-day management of a variety of Major Works, Planned Programs and M&E project work streams as well as ad hoc contracts and associated works as and when required.
In addition, it will project manage the resolutionof work programmes and project related activities working with internal and external stakeholders.
Key responsibilities include:
- Effective management of remedial actions and day to day management of risk and programme related functions
- Scheduling, planning, and holding regular contract meetings. Ensuring contractors provide all the necessary update information
- Act as Client Representative and/or Project Manager on a number of contracts and projects. Ensuring both the contractor and client deliver on their responsibilities
- Ensuring regular KPI information is collected and, where targets are not being met, take appropriate action to drive improvements
- Constantly look for opportunities to improve service delivery
- Experience of managing building contractors and consultants
- Knowledge of current legislation regulations and standards relating to building construction and contract documentation
- Commercial awareness and financial understanding of direct labour organisations and their operation
- Experience of managing budgets effectively and ensuring that challenging KPIs are achieved
- A full understanding of vulnerability and an empathetic approach to resolving complex customer service issues, e.g no access, complaints and service delivery aligned to customer need
Housing for Women is an independent organisation and we support women in London to challenge the inequalities they face.
As a charity and a registered housing association, we are proud to have housed London's women for over 85 years; providing secure, affordablehousing and related services to help them make the most of the opportunities they have.
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