HR Operations Officer - Bristol, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited
iWork Recruitment Limited
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Contract to start until with a possible extension.


PURPOSE OF JOB
To provide an efficient and responsive HR Operations service, acting as first point of contact for all HR Operations queries, providing advice and guidance to managers and staff across the Client


Working as part of the HR Operations team and HR & OD service ensuring that an effective, timely and joined up customer service is provided to managers, employees and members across the council.


The Council has a set of Corporate values (Bold, Empowered, Supportive and Transparent) which underpin everything we do and all of our staff are expected to behave in a way that aligns with our values, please see Section 3 for further information.


PRINCIPAL ACCOUNTABILITIES

Service Delivery
Act as first point of contact for all HR Operations queries, providing customer friendly advice and guidance to managers and staff across the Client


Coach Managers and employees through the advice and information given, helping them feel more confident to handle some matters independently in future.

Log incoming enquiries, categorising them accurately to provide performance data.

Liaise with HR Operations Specialist - HR systems & support regarding the location and accessibility of information particularly in regard to HR Operations activity and HR intranet information, making suggestions to improve ease of access


Maintain accurate HR & Payroll data through timely recording and upkeep of information on both the HR Information system and manual files.

Ensure control processes are followed and maintain a complete audit trail of all changes. In the case of the HR Information system carry out regular cleansing of data.

Participate in various audits to ensure compliance to required record keeping and other protocols.

Provide support for running HR reports and distributing management information to provide customers with quality, timely management information.


Raise purchase orders and invoices on behalf of the HR & HSWB team, process payments and maintain records of expenditure against budget.


Participate in the delivery of training for our customers on HR Operations systems and processes to include advice and support to ensure maximum benefit and efficiencies are obtained.

To support the smooth running of the wider HR & OD Service by working closely with our HR Consultants


Skills
Experience in Payroll

Experience of providing administrative and technical support for a range of HR and Recruitment functions including less complex employment casework, employee life cycle, recruitment


RQ

Salary:
£12.47 per hour


Schedule:

  • Monday to Friday

Work Location:
One location


Reference ID:

RQ
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