Administrator - Worthing, United Kingdom - Equiniti

Equiniti

Verified Company

Worthing, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Management Level

I

Business Division:
UK Shareholder Services

Business Function / Department:
Shared Support Services

Job Title:
Administrator

Reporting to (Job Title): Team Leader

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

There has never been a better time to join EQ.

Role Summary

To provide administrative support and deliver a range of services to our corporate clients, whilst maintaining the highest levels of customer service.

Core Duties/Responsibilities

Using various inhouse IT systems to process client requests
Responding to client queries, investigating where required and presenting findings to your Team Leader or wider audience
Escalating issues through the appropriate channels when they arise
Keeping and updating records accurately, following business processes and ensuring audit trails are maintained
Liaising with internal and external customers, suppliers and stakeholders from both inside and outside the UK
Effective tracking and logging of information in line with existing on team processes
Running reports, extracting, reviewing and updating data
Analysis and interpretation of data in various formats

Skills, Capabilities and Attributes

Strong written and verbal communication skills
Good IT skills with a working knowledge of Microsoft Office
Highly organised
Flexible approach, able to work well under pressure with changing priorities
High degree of accuracy with ability to check own work outputs
Confident telephone manner

What We Offer (UK ONLY)

Save For Your Future
Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP)
Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing

Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts