Housing Allocations Officer - Leicestershire, United Kingdom - Service Care Solutions - Housing

Service Care Solutions - Housing
Service Care Solutions - Housing
Verified Company
Leicestershire, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Housing Allocations Officer

Work Pattern: 35 hours

Type:
Temp on going

Location:
Charnwood LE11 2TX




DBS:
Enhanced

Purpose of the Role

Main Responsibilities

  • Undertake the allocation of properties, in accordance with Council policies and procedures.
  • Monitor progress of void properties and liaise with the Maintenance and Works Division to facilitate new tenancy arrangements at the earliest opportunity.
  • Deal with daytoday allocations, Housing Register and Housing Transfer enquiries from applicants and tenants and conduct interviews and home visits as required.
  • Carry out administrative procedures relating to the lettings process and produce statistical information on homelessness, allocations, voids etc.
  • Assist the other housing officers, as required, with the investigation of claims of homelessness, giving appropriate advice, undertaking associated case work, and issuing written notification of decisions.
  • Receive enquiries outside office hours and advise on the most appropriate course of action, as part of the overall housing management function.
  • Assist other housing officers as required, with the allocation and management of temporary accommodation.
  • Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies.

Requirements:


  • Part/Full Institute of Housing professional qualifications.
  • Experience of casework and interviewing skills.
  • Experience of producing statistical reports, charts, and graphs.
  • 6 months experience in Housing Allocations.
  • Experience of use of computers.
  • Able to undertake visits/inspections as required. Therefore, mobility through the Borough is required.
  • Committed to customer care and Equal Opportunities Policy.
  • Must be able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Joel at Service Care Solutions on or send an E-Mail to
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