- Assist in maintaining progress information against job allocation ensure all appropriate paperwork is completed to standard and passed on to the relevant teams
- Assist and advise team members in dealing with technical and job-related problems
- Coach the workshop apprentices as and when required
- Ensure the customer comes first
- Proven experience within a service department in the motor industry
- An excellent understanding of systems and processes operated to within this environment
- A strong knowledge of Health and Safety
- Confident with dealing with people at all levels, be able to build an immediate rapport
- Excellent planning and organisational skills
- Comfortable in negotiating and influencing situations
- Lead by example to deliver an outstanding customer experience every time
Workshop Supervisor - Wakefield, United Kingdom - Stratstone
Description
Job Description
Workshop Supervisor
Stratstone
Mercedes, Wakefield
OTE up to £39,920 with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
We have an exciting opportunity to join our growing team as a Workshop Supervisor. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.
What does the role of Workshop Supervisor involve?
What do you need to succeed as a Workshop Supervisor?
Here at Pendragon, together, we're unstoppable. Collaboration is at the heart of our culture, and it's the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We'll empower you with the opportunities to bring out the best in yourself, and in return you'll support and bring out the best in others. If this sounds like a perfect fit for you, then apply today and join our journey in driving beyond the possible.
Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.