Golf Retail Assistant - Balmedie, United Kingdom - Trump International, Scotland

Description

This role is based within the clubhouse and supports the
senior golf team with the smooth running of the Pro-shop and golf related
services.

Located at the centre of resort activities, the retail and
golf teams are the first point of contact for golfers, residents, visitors,
members and guests on property. This is
a sales focused role that requires a detailed knowledge of all products and
services on offer, with an emphasis on Pro-shop goods, merchandise and stock.

The role operates on a shift-based system and hours of work
vary in line with the needs of the business. With rotational weekend working.

Contract: Seasonal (April to October), flexible hours

Reports to: Director of Golf

• Provide a
  warm and welcoming reception and environment for all patrons
• Assist with
  the day-to-day running of the Pro-shop and retail activities
• Daily
  promotion and upselling of Pro-shop goods to maximise sales
• Regular
  display cleaning and refreshing, stock management, reordering and storage
• Process
  orders, bookings and tee-time requests including email and telephone enquiries
  in a friendly and efficient manner
• Assist with
  point-of-sale activities including cash handling and other functions
• Maintain a
  detailed knowledge and understanding of all site-wide products and services
• Promote and
  upsell site wide services and facilities where possible
• Communicate
  operational and management information to golfers as required
• Any duties
  required by management to ensure the delivery of 5-star services

Qualifying Criteria:

• Previous golf or sports hospitality experience advantageous
• Excellent communication and interpersonal skills
• Confident and friendly personality
• Passion for sales and delivering exceptional
  customer services
• Commitment to high quality standards and keen
  eye for detail
• Team player with an ability to multi-task
• Positive and flexible approach to work
• Good time management and timekeeping
• Proof of eligibility to work in the United
  Kingdom

Note: This job description is not all
inclusive and is intended as an outline of the responsibilities and
requirements of the role. The role and duties will evolve in line with the
needs of the business.