Business Admin/customer Service Trainer Assessor - Bristol, United Kingdom - North Bristol NHS Trust

North Bristol NHS Trust

Verified Company

Bristol, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a great opportunity for a dynamic, professional individual to join an exciting, multi-professional team to develop and teach Business Admin Level 3 and Customer Service Level 2 programmes to groups of apprentices from across the NHS Trust.

As an NBT Apprenticeship Trainer/Assessor you will be an educator, role model and Apprenticeship ambassador.

You'll be just as comfortable in the classroom, delivering lessons to groups as you are in providing 1:1 coaching, advice and guidance.

You'll also be a problem solver, sounding board and tech support advisor, but most importantly you'll be passionate about learning, development and supporting others to achieve

Under the direction of the Apprenticeship Lead, you will develop and deliver high quality, learner focused curriculums in Customer Service and Business Administration supporting Apprentices working at North Bristol NHS Trust and in our Partnership Organisations.
You will manage a caseload of Apprentices to develop their knowledge, skills and behaviours towards achievement of an Apprenticeship standard.
You will assess workplace competence and performance, providing formative feedback and guidance as well setting and marking written assignments or workbased projects.
You will teach up to 5 days per month and meet with your Apprentices for progress reviews and 1:1 support every 48 weeks, actively involving managers/employers in the development of their Apprentices.
You will usually have the opportunity to work from home one day per week.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead

North Bristol NHS Trust values all people as individuals.

We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

We welcome applicants from all underrepresented groups.

As an employee you will have access to:

27 days paid leave (rising to 29 after 5 years' service.)
Flexible schedules
Opportunity to work from home
Excellent company pension
Opportunities to develop your career
CPD opportunities
Employee discounts
Wellness programmes
Bike to work scheme

In order to be successful in the role of Trainer Assessor, you will need to:

Hold an Assessor Qualification (TAQA/CAVA, A1, D32, D33 or equivalent) (essential)
Hold or be willing to work towards a teaching qualification within a specified time scale (essential)
Hold at least a Level 2 (GCSE A-C / 94) qualification in Maths, English & ICT (essential)
Have knowledge or experience in project management in either the public or private sector
Have recent professional experience within workbased, vocational assessment
Have excellent interpersonal, communication and administrative skills showing a flexible and professional attitude.
Be a highly selfmotivated, energetic and driven individual, with the ability to work flexibly and manage your own time.
Be able to build positive relationships with learners, displaying excellent communication, organisational skills and administrative skills