Test Tracking Coordinator - Southend-on-Sea, United Kingdom - Mid and South Essex NHS Foundation Trust

Mid and South Essex NHS Foundation Trust
Mid and South Essex NHS Foundation Trust
Verified Company
Southend-on-Sea, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

We have an exciting opportunity in our Cardiology Service situated in the Heart and Chest Clinic at Southend Hospital to provide an effective and efficient service within our diagnostics team.

Key responsibilities include processing and tracking Cardiology patients tests results.


We are looking for a hard-working, organised individual who displays a positive attitude towards work who has the ability to multi-task and be a good communicator with word processing experience essential.

The post holder will be expected to work within a small team using their own initiative and have proven clerical/administrative experience.


You will be provided with in house training provided and involves both face to face and telephone contact with patients and other service users.


Your role will be to provide comprehensive administrative support to the Cardiology diagnostics service anda day-to-day service for our test tracking system, ensuring all patients' details are forwarded to the relevant doctors, to ensure all investigations are booked as per the management plan, and an outcome letter following their investigation has been finalised, within target timeframe as set by the Department.


You will maintain effective communication with both clinical and non-clinical staff within the Trust, provide a high standard of front line customer care and a lead point of contact for patients regarding test result queries always displaying empathy and diplomacy and collect data required for departmental research and audit as appropriate.


Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.


We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.


From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.

Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.


We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.


Do you have strong communication and IT skills and are able to work on your own initiative as well as in a team? Then we want to hear from you.

Please see the attached JD for further details of this exciting role.
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