Manager/Quality Manager - Mappleborough Green, Warwickshire, United Kingdom - Ingersoll Rand

Description

Quality Manager

Gardner Denver is a leading provider of mission-critical flow control and compression equipment and associated aftermarket parts, consumables, and services, which it sells across multiple attractive end-markets within the industrial, energy and medical industries.

Its broad and complete range of compressor, vacuum and blower products and services, along with its application expertise and over 160 years of engineering heritage, allows Gardner Denver to provide differentiated product and service offerings for its customers' specific uses.

The Quality Manager, oversees and coordinates quality activities to ensure compliance, resolve issues, and drive continuous improvement.

With a focus on managing customer complaints and warranty claims, they collaborate with certifying bodies, suppliers, and internal teams for effective resolution, quality enhancement, and cost reduction.

Quality Management Representative to certifying bodies and Customers.

• Ensure that the quality assurance measures prescribed within the company procedures are adhered throughout the company and drive a culture of continual improvement.
• Responsible for managing and developing the Quality Team, mentoring, and setting objectives in line with company strategy.
• Using Quality Tools for the Analysis of defects in materials and products and recommends corrective measures to maintain quality standards. Maintains and continually improves the quality of the product, monitor & report quality KPI's.
• Drives corrective and preventative actions including process and product design improvements for procedural, product or product deficiencies through the analysis of data.
• Responsible for implementing quality improvement programs to improve the product and processes, by using and promoting lean thinking and processes to continuously improve.
• Ensuring Customer complaints & warranty issues are investigated, closed, and reported to the satisfaction of the Customer.
• Planning and conducting Internal Audits of plant processes and working practices to ensure compliance and the resolution of non-conformances.
• Manage / Attend Management, Quality, Warranty and SQDIP meetings ensuring actions are relevant and completed.

Travel & Work Arrangements/Requirements
Fully site based with occasional travel.
Knowledge of ISO & IATF management systems
Use of SAP Quality Management
25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
* 7% Employer Pension Contribution

• Westfield Health Medial Cash Plan Cover
• Cycle scheme (After probation period)
• Electric Car Scheme (After probation period)
• Employee Assistance Program
• Enhanced Maternity & Paternity Policies

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