Supervisor - Greater London, United Kingdom - Hayley Menzies

Description

Job Description

Location: Central London

Reporting to: Sales Manager

Job Title: Part Time Supervisor

Hayley Menzies is currently recruiting for a Part Time Supervisor to support the day-to-day running of the Duke of York Square store

This role is suited to someone with a warm, confident and vivacious character, with experience in fashion retail - luxury/boutique experience is a bonus. We are a small but dynamic and exciting brand and business and take pride in developing our teams, so this opportunity is perfect for candidates looking to progress within fashion retail.

Key Responsibilities – Supervisor Role

• To drive and maximize sales performances and exceed weekly, monthly, and seasonal targets.
• Provide impeccable Customer Service to our clients and be a true Ambassador of Hayley Menzies.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Up-sell and cross-sell all products with confidence to sell a total look.
• Support in the day-to-day operations of the store.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continuously build productive long-term relationships.
• Be knowledgeable on product, brand, and collection.
• Complete training session provided in store and Head Office when required.
• Maintain a safe and healthy working environment for the team and ensuring a high level of housekeeping.
• Helping and maintain stockroom, inventory, and stock replenishments.
• Assisting and following Visual Merchandising guidelines in line with Head Office requirements.
• Gathering feedback and compiling sales reports when required.
• Supporting and assisting the deputy store manager in the day-to-day tasks.

Supervisor Candidate

• Minimum 2 years of Luxury Retail Experience with some keyholding responsibilities, department store exposure & client book would be a plus
• Visual merchandising experience
• Exceptional organizational skills, follow through and attention to detail
• Strong problem-solving attitude
• Able to assess priorities, meet deadlines and work under pressure
• Collaborative spirit, proactive and hands on attitude
• Excellent written and verbal communication skills
• Fluent English, additional Language would be a plus

The successful candidate will receive a competitive salary, commission scheme and generous uniform allowance.

We look forward to receiving your CV and a cover letter as soon as possible

Send your CV to along with a cover letter with the subject 'Supervisor role - "your name".

We review applications on a rolling basis and the position may be filled sooner than you think Until then, get to know us by following Hayley Menzies.