IT Infrastructure Technician - Bradford, United Kingdom - Bradford Teaching Hospitals NHS Foundation Trust

Description

The ideal candidate for this position needs to be an excellent problem solver with strong IT skills.

The hours are flexible up to 37.The role is predominantly to support the final stages of the Microsoft Office 365 roll-out, liaising and supporting clinical areas during in transition.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

There has never been a better time to join us in the NHS at Bradford Teaching Hospitals NHS Foundation Trust .

We provide acute and planned inpatient and outpatient care for our local community with a firm commitment to staff health and wellbeing .

This role is part of the Trusts Informatics Team and the post-holder will support the provision of 3rd tier IT support and maintenance for all Trust departments within the IT Infrastructure discipline (Networks, End User Computing or Data Centre) to which they are assigned.

This will also involve updating and managing incidents within the IT Service Desk ticketing system.

The post holder will also be responsible for investigating reported faults, maintaining communications and liaising with users to effect appropriate repairs and achieving a satisfactory conclusion to faults within designated timescales and quality of service standards.

The post holder is also required to analyse IT problems and design, test, document and implement appropriate solutions.

The role is predominantly to support the final stages of the Microsoft Office 365 roll-out, liaising and supporting clinical areas during in transition.

Are you interested in learning more about this opportunity? I'd be happy to chat with you about it further. Minimum of 2 years working in an IT Infrastructure environment

Experience of working in a IT Servicedesk or Helpdesk environment
Experience of working in an IT support environment
Presentation Skills, Teaching and Training in use of IT
Expert knowledge of current Microsoft PC and Server Operating Systems
Expert knowledge of application software
Knowledge of application packaging, deployment, and testing.
Knowledge of PC management software (ZENworks/SCCM/WSUS)
Knowledge of PC based management and configuration utilities
Experience of supporting Microsoft Exchange environments
Knowledge of ITIL services management
Knowledge of Active Directory server roles and LDAP
Knowledge of Office 365 & Azure technologies
Evidence of continuous professional development

Knowledge of email and web filters
GCSE Maths and English (Grades A - C) or equivalent

ITIL Foundation Certificate
NVQ II in Information Technology

Bradford Teaching Hospitals NHS Foundation Trust