Scheduler / Planner - Birmingham, United Kingdom - Midland Heart

Midland Heart
Midland Heart
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The Role

We're hiring a Schedule / Planner to join our In-house Maintenance Team based from our Central Birmingham, Bath Row office - we're well connected to public transport links, with parking available in the local area too This is a permanent role working 39 hours per week, Monday - Thursday 8am-5pm, and Fridays 8am-4pm.


You'll join our team of Planners responsible for managing the schedules of our Multi-skilled Trade Operatives who service 34,000 homes across the Midlands.

You'll work at pace to schedule domestic repairs appointments between our customers and our Trade Operatives.

Great customer service will always be at the forefront of your mind as you'll be liaising directly with customers and Operatives to deliver a 'Right first time' service; collaborating effectively with colleagues to resolve any repairs issues and re-schedule appointments as needed.


One of our Planners who joined the team earlier this year shares their experience so far - _"Since joining the planning team in January, it has allowed me to take ownership over a varied workload, I have gained priceless experience in forecasting and planning and has allowed me to build on my knowledge of responsive repairs.

I love finding creative solutions to challenging problems and have vastly increased my transferable skillset."_

  • Previous experience of working in a fastpaced operational team
  • Experience of using various IT packages including Excel to review and extract data, with the ability to learn new systems
  • Ability to work under pressure and manage conflicting demands with ease.

In return, we offer:


  • A competitive salary that is reviewed annually to make sure you're paid the wage you deserve
  • 25 days annual leave (plus Bank Holidays) increasing on service up to 30 days leave (plus Bank Holidays)
  • Matched pension contributions starting at 4%, up to a maximum of 8%
  • Life Assurance, 3 x basic salary if you're in the pension plan or 1 x basic salary if you're not
  • No one likes standing still, so we invest in our people we offer you the opportunity to develop your skills through professional coaching, development programmes and professional qualifications, should you wish to pursue one
  • Access to a range of household discounts, from mobile phone contracts, gym memberships to holidays and eyecare vouchers

Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. We want you to build your career with us and we're here to develop your potential.

  • We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._
More jobs from Midland Heart
See all jobs of Midland Heart