Hotel Receptionist - London, United Kingdom - 27 Paddington Hotel

27 Paddington Hotel

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a friendly and energetic
Hotel Receptionist to join our small front of house team.

You will have a range of responsibilities supporting the everyday operation of the Front Desk functions of the hotel, the principal duties, but not limited to, including:
Conducting check-ins and check-outs;
Communicating with the Housekeeping, during the morning shift, same as with a Maintenance via WhatsApp private group;
Assisting guests with their requests, enquiries and itinerary planning;
Keeping the reception areas, lounge and lobby tidy and presentable at all times;
Ensuring all front office administrative processes are carried out in an orderly and efficient manner;
Moving and storing luggage when requested;
Performing a full audit for your shift, to make sure all transactions balanced prior to closing your shift;
Interacting politely and enthusiastically with all guests, ensuring they receive our friendly and efficient service;

Values from the person that we are looking for:

We want a pro-active, an experienced Receptionist with a calm, organised approach who brings great people skills, a cheerful disposition and a flexible, can-do attitude.

We are looking for someone who has the following attributes:

Ideally at least one year of experience in a similar role in a high quality hotel or serviced apartments;
Fluent in English to a native standard (written and spoken);
A great communicator, with excellent writing skills and a confident telephone manner;
With computer literacy skills, particularly with Microsoft Office (Outlook, Word and Excel)

Experience working with a property management system (PMS) and OTA extranets;
Excellent attention to detail to ensure our high standards are maintained;

Salary:
£9.50 per hour

Benefits: