Graduate Technical Support Engineer - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

15 hours ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Graduate Technical Support Engineer

Our client is an independent pan-European MTF, trading across 13 European markets and competing directly with incumbent national stock exchanges and Cboe.

It is regulated by the FCA.

The company has increased competition in the European exchange market;introducing innovative ideas to exchange technology, business practices and service levels and lowering trading costs for market participants.

The company currently specialises in equities but intends to broaden the product specifications in the future.

The principal differentiators are the market structure, subscription pricing model, quality of the technology and breadth of product offering.

In establishing a new innovative alternative exchange our client offers significant benefits to market participantsand they are supportive of the clients business model.

The working environment is dynamic with a flat structure and will appeal to hands-on, positive individuals who are interested in joining a company at an early stage of development.

Overview of the role:

The primary responsibilities of the Operations Executive will be to assist in maintaining, upgrading and running the clients exchange platforms.

Our client is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.

The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some some evening and weekend work.

Primary Functions:

Responsible, along with other operations executives, for the daytoday management of the exchange platforms.
Provide 1st line support to connected clients
Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
Support the build out and configuring of new exchange platforms
Raise and deploy changes to support the day to day running of multiple exchange platforms
Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
Take part in release review meetings prior to upgrades

Qualifications and Experience:

Essential

Degree level qualification
Previous experience using Unix/Linux servers
Ability to write advanced SQL queries and a strong understanding of relational databases
Scripting experience e.g. bash/shell, python or similar
Proficient with Microsoft Excel and other Microsoft Office products
FIX Protocol
Proven use of GIT or similar
Excellent communication skills with an ability to explain technical concepts in simple terms to a nontechnical audience

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Experience of network support and troubleshooting

Desirable

Prior experience in a similar role
Previous experience of Binary Protocols
Previous experience of the Atlassian suite of products
Exposure to UK and EU equity markets
TCP/UDP knowledge

Personal Characteristics:

Effective communicator
Attention to detail, numerate, self motivated
Excellent team player, able to work on own initiative
Interest in financial markets and the requirements to operate effectively in a highly regulated environment
Ability to operate effectively in a financial services culture and organisation