Quality Assurance Manager Full Time Temporary - Newcastle upon Tyne, United Kingdom - NHS England

Description

We are the NHS
The NHS offers many different roles, in different settings, with different ways of working, within hundreds of organisations.

This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

You can search for job vacancies at NHS England using the search below or by visiting NHS Jobs .

NHS England has merged with NHS Digital and Health Education England. If you experience any issues accessing internal Transformation Directorate vacancies, please contact
All other NHS England internal vacancies
~ Please use the search function at the bottom of the page to search for NHS England internal vacancies (excluding Transformation Directorate vacancies).

If you're not sure what you're looking for, you can explore over 350 careers, compare specific opportunities and take the find a career quiz on the Health Careers website .

Main area Commissioning & Transformation - Health and Justice Grade NHS TCS 2023: Band 7 Contract Permanent Hours Full time - 37.Are you passionate about improving the quality of healthcare of under-represented groups? Do you want to work in partnership with NHS England, Ministry of Justice, the Office of the Police & Crime Commissioner and Local Authorities to ensure healthcare delivered in secure settings is of a high quality? An exciting opportunity to work in NHS England's Health and Justice Commissioning will help you achieve that.

This is a role within the North East & Yorkshire Region Health and Justice Quality Team covering the commissioning and monitoring of healthcare in criminal justice settings: prisons, an immigration removal centre, secure children's units, Liaison and Diversion and Sexual Assault Referral Centres.

The post holder will be primarily based within Newcastle and will require travel across the North East & Yorkshire.

Working with the Senior Nursing and Quality Manager and the Health and Justice Commissioning team, you will support quality assurance and service improvement across the justice settings.

We develop and implement regional quality processes, contribute to national Health and Justice policies, and support the implementation of the NHS National Patient Safety Strategy.

This role will work with commissioners to deliver projects, initiatives and services on time and in a cost-effective way offering clinical input to service developments, as well as supporting our statutory functions to support death in custody investigations and gaining assurances from providers that all incidents have been reviewed effectively and learning put in place and embedded into day to day practice.

This will include ensuring providers are delivering consistent, high quality and inclusive services, that these are monitored and reported, using the existing performance and quality mechanisms.

Support procurement of scoping work on health services and translate outcomes into plans.
Contribute to performance improvement, taking a lead for identified areas.
To support the commissioning of projects through patient and public engagement and 13Q reporting

Undertake engagement and consultation with those using health services within Liaison and Diversion, Prisons, SARCs and Secure Children's homes their families and carers and staff where appropriate, to deliver service improvement and to support the objectives of the North East & Yorkshire Health & Justice regional team.

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

We are looking for a candidate with strong experience in quality and service improvement, using tools such as audits, service user feedback, investigation case reviews and robust implementation planning for service change.

The successful candidate will hold an active clinical registration and will have robust skills in partnership across sectors, development of quality assurance processes.

This is an exciting time for prison healthcare in the North East team with a new prison opening in April 2025, and a number of procurements, as well as ongoing innovations to implement new ways of working and improve healthcare services.

You will be instrumental in monitoring the quality of services using quality assurance mechanisms including quarterly quality assurance visits, data analysis and review, local, regional and national intelligence and contracting reporting.

Current registration with a health/social care-related professional body, such as Nursing and Midwifery Council, Health and Care Professionals Council
Training or experience in project management, financial management or supporting change management processes.

Experience and understanding of working with and empowering communities and third sector organisations to engage with the NHS and influence change.

Significant experience of working in within a healthcare environment or comparable organisation.

Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.

Awareness of NHS England Health and Justice priority objectives.
Proven ability to develop, collect and analyse quality and assurance information to present accurate levels of assurance to stakeholders.
Demonstrated experience of co-ordinating projects in complex and challenging environments.
A commitment to and focus on quality which promotes high standards in the delivery of quality services.
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements.

We strive to ensure that no individual receives less favourable treatment on the grounds of their gender, gender identity, sexual orientation, disability, religion or belief, colour, race, ethnicity, national origin, age, pregnancy and maternity, marital or civil partnership status, transgender status, HIV status, social background, trade union membership or non-membership and is placed at a disadvantage by requirements or conditions that cannot be shown to be justifiable.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Helen Parker Job title Health and Justice Nursing and Quality Manager Email address
#