Caretaker (Building Management) - Maida Hill, United Kingdom - Aster Group

Aster Group

Verified Company

Maida Hill, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who We Are
Central & Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives.

Today, C&C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations.

As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential.

From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities.

Day to day, we live our values:
"to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act".

Your role

As a part of C&C's fantastic team of Caretakers, you will be operating within a responsive and fast-paced environment, providing an outstanding service to our residents and ensuring the delivery of a high-quality maintenance service at the schemes.

The role will work across two schemes Ada Court and Edna House, both in Westminster.

You will work with the colleagues in the schemes to ensure the maintenance of the building and grounds is carried out in accordance with agreed standards and specifications, ensuring that contractual obligations are met by external contractors, in order to support C&C in providing a high quality service.

You will conduct maintenance inspections as requested by Scheme's Management Team and C&C Direct, provide cover to other C&C sites when required and be available to provide out of hours caretaker service on a rota basis

About you

Experience and knowledge of residential or commercial building maintenance
Solid experience and understanding of undertaking fire, building and asbestos risk assessments
Strong background in Resident/customer engagement
Experience of handling and resolving complaint, and conflict resolution
Experience in housing/customer services
General experience/ understanding of electrical, plumbing and building maintenance
Excellent/clear communication and numerical skills
Responsiveness to internal and external customer priorities
The ability to demonstrate open, honest and ethical behaviour in all dealings with contractors and tenants
Ability to work as part of a team in a busy environment dealing with conflicting priorities, example of time management
Excellent punctuality, good time management and organisational skills
Resilience and the ability to multitask in a changing environment and meet agreed deadlines
Ability to understand, maintain and manage confidential information appropriately
To recognise individuality of residents and provide service with dignity and respect
Proactive approach and the ability to think and act on own initiative with mínimal supervision

You will see this is a great opportunity to become a pivotal role in the team.