Customer Service Advisor - Welwyn Garden City, United Kingdom - Red Door Recruitment
Description
An exciting opportunity for a Customer Service Advisor has arisen within a growing, ambitious company who are a widely recognised and highly regarded UK wide Wholesaler.
This is a busy and fast-paced role that gives the opportunity to be valued within a friendly and supportive team and stability within a company that promotes staff well-being.
The company are ambitious, forward-thinking, offering outstanding service to their customers and providing valuable opportunities for their staff and they offer a happy, hardworking, and dedicated environment.
Currently located in Borehamwood and moving to Welwyn Garden City at the end of June.
What's in it for you:
-
Salary £25k-£28k:
-
Hours: Monday to Thursday 9-5 Fridays 9-4.
30:
- 23 days holiday plus bank holidays
- Private healthcare after probation
- Yearly pay reviews
- Busy challenging role
- Friendly team
- Supportive environment
- Fast growing company
Key responsibilities:
- Answering a highvolume of incoming telephone calls from existing customers
- Contacting existing customers or prospective customers, to inform them products and promotions
- To maximise upselling/crossselling opportunities
- Provide formal customer quotations
What the employer is looking for:
- 2 years + office-based customer service experience
- Have a confident and enthusiastic telephone manner
- Enjoy speaking to customers on the telephone
- Possess excellent communication skills
- Work well in a fastpaced environment
- Have the ability to work well within a team and independently
- Reliable and trustworthy
- Hardworking and dedicated
- Have a high level of literacy and numeracy
- Have experience of effectively utilising ICT
- Keen to learn new skills and take on responsibilities
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
JD3212
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