Facilities Coordinator - Fareham, United Kingdom - Corrigenda Ltd

Corrigenda Ltd

Verified Company

Fareham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Facilities Coordinator

Location:
Segensworth

Reporting to:
Business Support Manager

Salary:
Up to £27,000

Job summary
This role involves organising and priortising work schedules for engineers and monitoring the progression of those works.

The resource scheduler will ensure that calls and queries are responded to within a timely manner and meet client SLAs and expectations.

The resource scheduler is the first point of call to resolve urgent issues/scenarios that may arise whilst remaining calm and professional.

Key Accountabilities (but not limited to)

Scheduling Reactive Maintenance tasks and Quoted works to be completed
Monitoring and assigning urgent Reactive Maintenance tasks, ensuring that they are attended to in line with Client SLAs and expectations
Answering inbound calls and updating jobs on CAFM system
Raising purchase orders for materials and subcontractors
WIP management to ensure that reactive maintenance tasks are progressed and completed in accordance with Client SLA's
Updating work in progress (WIP) reports on weekly basis to ensure these are kept up to date for reporting to client
Liaising with technical managers, client relationship managers and engineers to ensure that Reactive Maintenance tasks are completed in accordance with Client SLAs
Liaising with external contractors to attend site and get updates on work in progress
Scheduling engineer resources in an efficient geographical method
Ensuring that only appropriately qualified or experienced staff carry out services allocated to them efficiently, safely and to standard
Daily "housekeeping" of CAFM systems including checking for unassigned tasks, chasing up late paperwork etc
Any other tasks, within capabilities, as instructed by line manager

Person Profile

Excellent attention to detail
Ability to prioritise and work under pressure
Excellent problem solving and decisionmaking skills
IT literate must be confident in all Microsoft Office Packages
Ability to work as part of a small team and to be a" Team Player' whilst demonstrating initiative and ability to work independently
Excellent written and verbal communication skills
Confident and professional telephone manner
Excellent written and verbal communication skills
Excellent listening and questioning skills

Job Types:
Full-time, Permanent

Benefits: