CRM Executive - London, United Kingdom - Lorien
Description
CRM Executive - London - Hybrid
Our client is a UK giant retailer and is looking for a CRM Executive to join the CRM team and take responsibility for the day-to-day execution of both automated and ad hoc comms across multiple channels.
The ideal CRM executive will have a strong understandingof customer needs, use data effectively and deliver high quality communications on time.
Key responsibilities include:
- Support the Senior CRM Executives owning the end to end campaign process
- Use insights, data and testing to find opportunities for optimisation
- Performance monitoring
- Collaborating with the Creative, Merchandising, Buying and Insights teams
- Collate data for monthly reporting and present project statuses
Skills Required:
- 12 years' CRM experience
- A passion for customer experience
- Strong relationship management skills with multiple teams/ collaborative skills
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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