Technical Support Officer - London, United Kingdom - Hackney Borough Council

Hackney Borough Council

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hackney Council is looking for someone with excellent organisational skills to join our Resident Safety Team. As Technical Support Officer, you will coordinate our work to make housing safer.

This is an exciting opportunity to be part of our Resident Safety team, working to make Hackney a place for everyone.

Housing is a top priority in Hackney.

Inner London is experiencing intense pressure on housing stock with competing demands on space, a growing population and rising prices.

Hackney Council manages over 30,000 properties across the borough. Our team works hard to create safe, affordable homes for people who need them.

Day to day you will provide a variety of administrative support for the

Resident Safety Team:

managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, dealing with fire risk assessment, health and safety inspections and project support.

We need someone with an excellent approach to customer service. Someone who can build solid working relationships with a variety of people. You will be liaising directly with residents and others, mostly over the phone but also working face to face. You will need a professional yet sensitive approach to prioritise a range of issues and a competing workload.

You must have a good track record as an administrator, in return you will get the chance to gain valuable experience of housing management among other staff benefits offered by London Borough of Hackney.

We will need you to develop and maintain high quality administrative and management information systems to support the work of the team, and ensure that all key project documentation is filed in accordance with council procedures.

You will work in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different work streams within the team.

You will support the Resident Safety team in developing ongoing improvements to digital record keeping, migrating key documents to new systems as required, and contributing to the development of new procedures.

You will need to have at least 5 GCSEs including Maths and English, or the equivalent

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services.

Hackney is one of London's most vibrant and diverse boroughs.

It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

Interview date:

TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are:
Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Salary - Grade