Senior Technical Consultant - London, United Kingdom - Salesforce

Salesforce

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Category

Customer Success

Job Details

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Job Title
Professional Services Senior Technical Consultant - EMEA - UK

Role Description:

To be successful in your role, we provide a structured onboarding period where you will benefit from a variety of learning experiences, including peer mentoring, certification and formal training.

To ensure your colleagues also benefit from what you add to our team, you will be recognised for contributing to the growth of others and for delivering our internal initiatives that are focussed on increasing the impact we have on our customers and the wider Salesforce community.

Team Description
At Salesforce, the success of our customers is at the heart of everything we do.

As a team, MuleSoft Professional Services is dedicated to drive this success and digital transformation for our customers across EMEA.

Our achievements are made possible by the diversity and growth mindset of the people in our team who strive to create the best experiences for their colleagues and our customers.

Your Impact within our Team:

Our success is measured by increasing the adoption of our platform within our customers and the value our services brings through enabling them to meet their business outcomes.

As a Senior Technical Consultant, you will play a critical role in achieving our goals by providing expert technical services to guide and enable our customers to establish and operate their MuleSoft Platform and to successfully realise, manage and optimise their APIs and integration ecosystem.

Your thought leadership and mentoring will be key for the professional growth of your colleagues and for the continuing evolution of our Practice's capabilities.

What you will achieve in your first 3 months:

Deep dive into the MuleSoft Anypoint Platform and ramp on our Professional Services' approach and methods through formal training, self-paced learning, mentoring and coaching and support from your new team
Establish your network across the Professional Services organisation and the wider MuleSoft and Salesforce ecosystem
Achieve your MuleSoft technical certifications and feel fully ramped on our technology and implementation methodologies & best practices
Begin mentorship and guidance of other Services team members and help to build out our team knowledge and capabilities

What you will achieve in your first 12 months:

Take ownership of increasingly significant customer focussed activities where you will provide customer and partner teams with hands-on technical leadership throughout the development, governance, and operational processes of their API lifecycle
Drive increased adoption of the MuleSoft Platform across the customers organisation by enabling their Technical Architecture, Design & Development, QA, Infrastructure and Operational functions in MuleSoft best practices
Become increasingly recognised as a thought leader by contributing to our knowledge base, supporting the technical and consulting growth of your colleagues through mentoring and coaching
Establish yourself as a MuleSoft expert whilst continuing to deepen and broaden your knowledge of our evolving products and the wider scope of technologies and approaches required for the diverse demands of your role
Innovate with teams across the wider MuleSoft & Salesforce organisation to enhance our Product and the Services we provide

Minimum qualifications:

Proven experience leading the implementation of enterprisescale integration solutions across the Software Delivery Lifecycle.

These solutions are ideally composed from a range of technologies, patterns & architectures such as:

MuleSoft or similar products (e.g. Tibco, Dell Boomi, Apigee, WSO2)
Microservices, batchbased processing, Event Driven Architecture patterns implementation
REST and SOAP services implementation
One or more industry prevalent programming languages (Java or equivalent)
Traditional, containerised or cloud based infrastructure
Handson experience of implementing DevOps principles and Software Engineering best practices, such as CI/CD, Test Driven Development and automation
Success in mentoring/coaching technical teams to design, deliver & assure high quality software when faced with challenging requirements and a complex technology landscape
Willingness to travel regularly to meet customer needs as required

Preferred Requirements: