Team Leader - Richmond, United Kingdom - Hestia

Hestia
Hestia
Verified Company
Richmond, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Team Leader - Domestic Abuse


Reporting to:
Service Manager


Contract:
Permanent, Full time


Interview Date:

TBC

About the Service/Department

Hestia's Wandsworth/Richmond Domestic Abuse Service is an accommodation-based services supporting women and children fleeing domestic and other gender based violence.

The service aims to provide safe, temporary and supported accommodation for vulnerable women and children fleeing domestic abuse and to offer respite and safeguarding from further abuse and provide support for the emotional and physical needs of women and children fleeing domestic abuse.


We also aim to assist women in securing move on accommodation for the future and to develop recreational and learning facilities for women and children during their stay with us.

We are a passionate and dedicated team who are all committed to providing the highest quality of service possible.

We are constantly evaluating our work in partnership with our service users to ensure that we maintain quality and that the women and children we support are truly at the heart of everything we do.


Have you a passion for working with victim/survivors, a thorough understanding of domestic abuse and its impact on women and their children? Come join our team in Richmond/Wandsworth we work across seven refuges providing safe accommodation the women and their children.


About the role
To support the Service Manager and lead the in the running of the service ensuring the delivery of a consistent and high quality service to women and children fleeing domestic violence in accordance with the mission statement and strategic objectives of Hestia and within the relevant legislative framework

Some other main responsibilities of the role include:

  • To identify and make links with existing projects in the community, to develop joint DA training and awareness where appropriate
  • To work alongside colleagues to organise inhouse training and information sessions on a range of issues for community services
  • Under the direction of the Service Manager, to line manage, lead, motivate and support the team

About you

  • Experience of promoting and developing service user involvement/co production
  • Ability to manage staff
  • Experience of working within a multiagency setting
  • Awareness of risks associated with domestic violence in a working environment
  • Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing
  • Knowledge of legal remedies available to women experiencing domestic violence
  • Previous experience of using computerbased systems to accurately record work and client details
  • Highly developed interpersonal, written and oral communication skills and ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication)
  • To participate in the out of hours emergency oncall rota
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately
  • Excellent knowledge of the impact of domestic abuse on women and children

Please see the attached documents for the full job description and more information about Hestia.

What Hestia offers
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Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)

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Company Pension:

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Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia's practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
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Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, recognise a colleague eCards etc.)
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Access to a range of health and wellbeing support tools including our Employee Assistance Programme with Clinical Supervision and Flexible working (including holiday trading and TOIL)
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Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).

  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia
Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them.

This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.


Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same.

We require all staff to under

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