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    Casual Tote Assistants - Birmingham, United Kingdom - Arena Racing Company

    Arena Racing Company
    Arena Racing Company Birmingham, United Kingdom

    Found in: Talent UK C2 - 3 days ago

    Default job background
    TypeCasual
    Description
    Casual Tote Assistants - Perry Barr

    About the role
    To deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.


    Key responsibilities for the role will include:

    • Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
    • Prepare to receive customers by setting up cash and betting terminal.
    • Manage cash transactions following correct procedure, taking great care so monies balance.
    • When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
    • Safeguard cash by adhering to security procedures.
    • Reconciling cash by completing cash report.
    • Safeguard transactions by verifying identity to ensure no under 18's are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
    • Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
    • Create a positive impression and be attentive and responsive to customer needs.
    • Work in a timely manner so race time constraints are met and optimal betting time is achieved.