Metering Installation Advisor - Old Trafford, United Kingdom - Smart Choice Metering

Smart Choice Metering

Verified Company

Old Trafford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As Smart Choice Metering continues its exciting growth, we have a position available for a Metering Installation Advisor to join the established team in Old Trafford, Manchester.

You will effectively lead a team of engineers in their specific area across the internal BES campaign, ensuring compliance with customer requirements.

Roles and Responsibilities (but not limited to):

Take calls from Engineers for Installation Appointments, Debt Disconnection Appointments, Communication Visits
Support engineers through overcoming technical challenges, using a knowledge base to guide engineers to problem solve installation and/or commissioning issue
Ensure all data input activities are accurate and in line with existing business processes
Identify personal training needs and communicate to line manager, focusing on all aspects of the role to enhance performance
Maintain good attendance; ensure any absence is reported in line with Company Attendance Management Policy
Suggest initiatives and assist in the role out of company quality/continuous improvement initiatives to your Team Leader
Actively work with colleagues and peers to provide support in achieving business targets
Display a high degree of selfdiscipline and a strong work ethic
Assist in the role out of company quality/continuous improvement initiatives on an ongoing basis
Other tasks as set by your line manager such as outgoing planning calls, planning and scheduling.

Skills & Experience:

Essential:_
Selfmotivated individual
Strong previous experience based with customer services function
Excellent time management skills
Working to deadlines and possessing the ability to prioritise tasks and objectives
A good knowledge of Microsoft packages is also essential for the position.

What you need to do now:

Be part of our future
If you would love to join us as our new Metering Installation Advisor, we encourage you to find out more