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Payment & Refund Administrator - Leeds, United Kingdom - The Ardonagh Group
Description
Purpose of the RoleThis exciting hybrid opportunity has arisen to join our Client Money team in Leeds.
This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.
What you will do
This is an overview and not an exhaustive list of responsibilities.
Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.
Work with your manager to set and achieve yearly objectives.Manage your own workload to ensure work is completed to the agreed Service Levels (SLAs) and quality standards.nCommunicate and build relations with other IBA departments and internal Brokers and businesses to investigate and resolve any queried transactions to avoid further delays.nBe proactively involved and support continuous improvement and lean initiatives.
nPerform reconciliation and process activities across one or more of the following disciplines:Client & Insurer Payments, Payaways (intermediary payment processes).nSupport audit requests for information and process walk-through exercises.nEnsure we are fully compliant within FCA regulations.
Who we are looking forThis is an opportunity for a talented, dynamic individual, with a willingness to learn and develop new skills.
The below is a list of traits that we think would suit the role, however this is by no means an exhaustive one.
Attention to detail.nExcellent organisational skillsnThe ability to use own initiative as well as work within a team environment.nThe mindset to be adaptable, embrace change and respond positively.nStrength to work under pressure.nSkills to build relationships and influence stakeholders.nHas worked with finance or money in the past.nInsurance broking environment experience (desirable).
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.
Some of the other benefits are:
Holiday entitlement of 26 days plus bank holidaysnOpportunity to progress your career across the entire Ardonagh familynPensions scheme for when you feel it's time to retiren24-hour support for physical and mental wellbeingn1 days paid volunteering day to give back to our communitiesnThe Spotlight Awards, where we shine a light on the brightest talent across our group
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.
Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Please note:
We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
No agencies please.Why not check us out on LinkedIn to find out what life's really like at Ardonagh.
The Ardonagh Group is one of the UK's largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients' challenges, offering an enviable range of products, services and solutions to their clients.
