Dispatch and Logistics Co Ordinator - Chacewater, United Kingdom - Winners Recruitment

Winners Recruitment

Verified Company

Chacewater, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Our Team :
Logistics and Dispatch Coordinator

Are you passionate about green energy and exceptional customer service? My Client is looking for a Logistics and Dispatch Coordinator to join our dynamic team.

As part of the Operations Team, you'll play a crucial role in delivering market-leading products and ensuring a seamless customer experience.

Key Responsibilities:

Accurately record new sales and repair orders onto our ERP system.
Produce proforma invoices and handle payments via our online Virtual Terminal.
Coordinate with customers to arrange delivery times and gather necessary information for successful delivery.
Liaise with thirdparty suppliers to ensure timely delivery of ancillaries.
Process daily customer product deliveries and arrange shipping with thirdparty hauliers.
Handle customer returns in accordance with company processes for quick resolution.
Report issues, status, and progress to management as needed.

Experience Required:

Previous experience in customerfacing roles, particularly in handling orders and shipments.
Familiarity with ERP systems is beneficial.
Confident in taking payments and data input.

Education:

Minimum GCSE in Maths and English.

Characteristics:

Friendly, engaging, and enthusiastic.
Flexible, problemsolving, with a cando attitude.
Wellorganized, able to work both independently and as part of a team.
Comfortable communicating with all levels of the organization and stakeholders.

Essential Skills:

Strong customer service and attention to detail.
Proficiency in computer skills, including documents, spreadsheets, and online systems.
Ability to multitask and use initiative to problem solve.
Experience in Logistics and Dispatch.

Desirable Skills:

Familiarity with ERP or other IT systems.
Knowledge of orderprocessing and shipping procedures.
Ability to thrive in a fastpaced environment and prioritize workload.

Benefits:

Competitive salary: £23,000 dependent on qualifications and experience.
Automatic enrollment into company pension scheme.
25 days holiday increasing to 30 days holiday (plus bank holidays) for 5+ years' service.
Opportunities for personal and professional development.
Employee Assistance Programme for you and your immediate family.
Private Health Insurance available after one year of service.
Cycle to Work Scheme to promote sustainability and wellbeing.

My Client believes in working hard, playing hard, and fostering a supportive environment for our team.

Join us in making a difference in the green energy sector while enjoying social events, growth opportunities, and wellbeing support.

Job Types:
Full-time, Permanent

Salary:
From £23,000.00 per year

Benefits: