Service Advisor - London, United Kingdom - Affinity Search
Description
Service Advisor
Whetstone
£23,000 - £32,000 + OTE of £40k
Monday - Friday (Sat on a rota)
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
If the answer is yes to the above then we want to hear from you Our hugely successful client based in Whetstone is looking to recruit a new Service Advisor to join their team.
You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.
A large part of the Service Advisor position involves:
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.
We expect the new Service Advisor to demonstrate some skills that will prove very beneficial in the position, including:
- Customer awareness
- Ability to work to deadlines and targets
- Strong teamwork skills
- Confident and professional communication skills
- Full driving licence
Benefits of a Service Advisor:
- Company Pension
- Performance Bonus
- Company Benefits
- Long Service Holiday Reward
- Your birthday off
Salary:
£23,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- service advisor: 1 year (preferred)
Work Location:
In person
Reference ID: 486
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