Coffee Shop Attendant - Thetford, United Kingdom - Norfolk and Waveney Mind

Norfolk and Waveney Mind

Verified Company

Thetford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working Hours: 21.5 Hours per Week

Shift Patterns: 9:30am to 3:30pm. This is on a rota basis Including weekends

Salary:
£19,016.53 rising to £ Per annum, pro rata

Location:
Thetford REST Hub

Other Benefits:

Pension, Online Discounts Portal, Financial advice, Long Service Awards, Health & Wellbeing Program AND Personal Development and Job Specific Training

We are proud to offer our employees a comprehensive staff benefits package:
Please click on this link to below for find out more about REST Thetford

We have an Investors in People certification.
We are the leading mental health charity in Norfolk and Waveney, providing services which make a real difference to people's lives.
We are a friendly, flexible and supportive employer.
You will be working in strong partnership with Norfolk and Suffolk Foundation Trust (NSFT), Third Sector organisation, and Voluntary Community and Social Enterprise (VCSE) Sector.
We work to reduce the stigma associated with mental health, support people in their recovery and champion better services for all.
We believe that with the right support and resources everybody can create a life that feels meaningful to them.
We are a fast paced and growing organisation, so career progression is open to all
We are proud to announce that in our most recent staff surveys, the overwhelming majority of our employees are happy to refer others to our organisation, and enjoy our friendly/supportive team environment

The role:

This is an exciting opportunity to join our fast-growing organization and be part of making a difference in the lives of many local people experience mental ill health.

This role will be based in our new REST Hub in Thetford.

The REST Thetford Hub provides a safe place for people experience poor mental health to access support and talk about their challenges over a cuppa in order to promote recovery and growth.

The Hub is designed as a Psychologically Informed Environment (PIE) offering a warm and welcoming feel.

Since launching in April, REST Thetford has support over 1,000 individuals to improve their wellbeing through 1-2-1 sessions, group sessions, advice/information and holistic approaches.

A typical shift for the coffee shop assistant would involve opening up the Hub, prepping food, cleaning the coffee area and setting up machines ready for the day's service.

On opening the Hub, you will be the contact person for all food and drink sales with support from colleagues such as the Peer Support Workers and Recovery Workers where required.

You will be a contact point for individuals dropping into the Hub for information and support and will direct them to the appropriate staff located within the Hub.

Where required and appropriate, you may offer advice and information to clients through a 1-2-1 session.

Among Other Responsibilities You Will:

Be responsible for making & selling drinks and food we provide
Ensuring food and presentation is of the highest standard
Collecting and recording payments made towards food/drinks in the Hub
Receiving and checking deliveries and rotating stock as necessary
Complying with all food safety processes, systems and procedures
Maintaining excellent standard of customer care
Offering advice, signposting and help to individuals who dropin to the Hub for support
Encourage people experiencing mental ill health to engage with nonemergency services that are more appropriate to support their recovery
Supporting volunteers to carry out their roles in the coffee shop

What we are looking for:

Experience of working in a Café or Restaurant
Empathetic listener with knowledge of Mental Health issues
Ability to work on own initiative and follow organisational procedures

If you have a passion for supporting people experiencing mental health challenges and have worked in a Café, Restaurant or Catering environment then we would love to hear from you

If you would like to speak with the hiring manager about this role, please contact

Sam Apeh on

Job Types:
Permanent, Part-time

Salary:
£19,016.53-£19,459.35 per year

Benefits: