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Transcon Agent - Feltham, United Kingdom - Expeditors

Expeditors Feltham, United Kingdom

2 weeks ago

Full time

Description

Job Description

Major Duties and Responsibilities

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Transcon files and reporting

Ensure accurate and timely client and vendor billing

Ensure delivery of freight and timely clearance when applicable

Interact with customers in arranging their shipments to meet customers service standards

Contribute and maintain good relationships with suppliers

Meet compliance at all times

Understand customers procedures and maintain updated internal DLSOPs

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company's procedures

Network communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.

Knowledge:

Expeditors' Company Policies and Procedures

Basic local regulatory knowledge for compliance

Global Logistics Industry knowledge

Hazardous materials certification (preferred)

Skills:

Pro-active, strong organizational skills.

Good computer skills (Excel, Word)

Fluent in English

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Behaviours:

Positive and willing to help attitude

Qualifications