Risk & Controls Officer - London, United Kingdom - KFH

KFH

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At KFH we are looking for a risk and controls officer to join our Financial Services team in Wimbledon.

Are you Full CII MP, CeMAP (or equivalent) qualified? Are you an experienced competent Mortgage and Protection Adviser or Quality Case Checker? Do you have experience in forming and developing great relationships with customers and colleagues? We're looking for an individual that can collaborate with others, share their knowledge and skills.

At KFH we are continuously looking for opportunities to improve and are looking for a risk and controls officer to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London's largest independent property services groups, and we are growing As one of London
- s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Risk & Controls Manager.

Responsibilities of a risk and controls officer
include**:

Conduct regular case sampling of business submitted by consultants
Provide timely and constructive feedback to all consultants on completion of an advice review, identifying trends and ensure that remedial work is completed within the appropriate timescale
Collate and provide periodic reports to the Risk & Controls Manager to be used for consultant and adviser profiling
Ensure that the outcome and results of all advice reviews undertaken are recorded accurately and in a timely manner
Conduct regular customer outcome calls to evidence customer understanding in line with the principles of FCA Consumer Duty

At KFH we are looking for a risk and controls officer with a proven track record to work to pre-determined deadlines in a target driven environment, an individual that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.

In-House benefits:

Discounted legal fees and searches when using our inhouse team for sales and purchases
Complementary mortgage service arrangement
Reduced fee when you sell your property with us
Financial support in gaining qualifications

Additional earning potential, commission earnt on:

Block Management referrals
New homes transactions and land transactions
Survey referrals
Referrals to our Commercial team
Employee referral scheme
Survey referrals

Company benefits include:

Medicash healthcare insurance
Travel insurance (optional benefit)
Dental insurance (optional benefit)
Life assurance
Beauty and fitness discounts
Restaurant and cinema discounts
Charitable giving
Employee Assistance Programme
Through KFH's dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longerterm career development

Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year.

We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

**KFH. People. We get it.