Workshop Controller - Andover, United Kingdom - BP Rolls Group Ltd

BP Rolls Group Ltd

Verified Company

Andover, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BP Rolls Group
At BP Rolls group, our aim is to deliver the best in everything we do.

We are established as one of the largest privately owned businesses of our kind in the UK; comprising of body repair, servicing, livery and graphics all under one roof enabling us to provide a 360 degree whole lifecycle fleet management solution, trusted by some of the biggest brand names to keep their business on the road.

We have over 50 years of heritage in the motor trade. We are affiliated with a number of professional bodies. As a family run business, we value all our employees and appreciate that everyone in our business plays their part in bringing that all important customer experience to life, delivering first class workmanship and service

Job Description - Workshop Controller - Automotive

Responsible for the running of the automotive workshop, reporting to Service Manager.

Planning and coordinating technicians workload, meeting customer requirements and maximising workshop utilisation and profitability
Cross check and sign off technicians hours/timesheets
Liaising with service manager and service reception of weekly resource planning/available workshop hours
Identify and report warranty repairs and additional repairs, upselling where appropriate
Inform and consult on vehicle progress to the front of house team
Manage the flow of information between the workshop and the reception, whilst delivering excellent customer service at all times
Keep customers informed of progress of their vehicle
Manage site resources
Provide technical support to workshop and service advisors
Manage workshop health and safety, ensuring compliance with all relevant legislation and company policies
Welfare of workshop staff
Strong Team Leader
Knowledge of commercial vehicles (e.g. Merc / Iveco)
Ensure checklists and procedures are followed
Ensure QC procedures in place and followed
Receive and inspect customers' vehicles for repairs inline with company procedures

Job Types:
Full-time, Permanent

Salary:
£34,000.00-£40,000.00 per year

Benefits:

Free parking
Onsite parking

Schedule:

Day shift

Supplemental pay types:

Bonus scheme

Ability to commute/relocate:

Andover, SP10 3LF: reliably commute or plan to relocate before starting work (required)

Experience:

Automotive Workshop: 1 year (required)

Work Location:
In person

Application deadline: 03/04/2023

Reference ID:
BPR-WC-MAR23

Expected start date: 01/04/2023