Sales Administrator - Clevedon, United Kingdom - Solarsense UK Ltd
Description
Sales Support:
Provide essential administrative support to the sales team, including data entry, order processing, and document management.
Customer Interaction:
Interact with customers to address inquiries, provide information about our solar products and services, and assist with order-related questions.
Quotation Preparation:
Assist in preparing accurate and timely quotations for potential customers based on their specific requirements.
Order Processing:
Handle the complete order processing cycle, ensuring all orders are accurately entered into the system and monitored until delivery is complete.
Documentation:
Maintain and organize sales-related documentation, including contracts, invoices, and customer records.
Sales Coordination:
Collaborate closely with the sales team to coordinate meetings, appointments, and follow-up on sales leads and opportunities.
Inventory Management:
Keep track of inventory levels and assist in coordinating product deliveries to ensure timely fulfilment of customer orders.
Reporting:
Generate regular sales reports and performance metrics to assist the sales team in tracking progress and identifying areas for improvement.
Customer Relations:
Build and maintain strong relationships with customers to ensure a positive experience and address any post-sale inquiries or issues.
Requirements:
- GCSE or equivalent in English and maths; a bachelor's degree in business administration, marketing or a related field is a plus.
- Previous experience in sales administration or a similar role is preferred.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
- Strong organizational and timemanagement skills.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in data entry and recordkeeping.
- Ability to work effectively in a team and collaborate with crossfunctional departments.
- A strong commitment to customer service and satisfaction.
- Knowledge of the solar energy industry or renewable energy is a plus.
Salary:
Up to £26,000.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
- Private medical insurance
- Profit sharing
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Clevedon: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales administration: 1 year (preferred)
Work Location:
In person
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