- Preferably educated to O Level / GCSE standard, but certainly with evidence of a sound education with English and Maths as minimum. Evidence of IT literacy.
- Working in a customer service environment.
- Working with IT equipment.
- Experience of and success at communicating.
- Resilience.
- Experience of working with a team, and promoting team spirit.
- Working in a busy office environment.
Clinic Administrator - Leeds, United Kingdom - Meanwood Group Practice
Description
Job summary
PREVIOUS APPLICANTS NEED NOT APPLY.
Tobe responsible for undertaking a wide range of administrative duties and theprovision of administrative support to the multidisciplinary team of the AQPServices (Any Qualified Provider) @ Meanwood which include ENT, Audiology,Microsuction, Minor Surgery. Duties can include but are not limited to, the processingof information (electronic and hard copy) in a timely manner, liaising withmultidisciplinary team members and external agencies such as secondary care andcommunity service providers and in accordance with current policies, includingthe use of the electronic referral service (ERS).
The hours for this role are Monday - Friday 9am -
hours per week.
The interviews for this position will take place on Tuesday 14th May 2024.
Main duties of the job
Thefollowing are the core responsibilities of the clinic administrator. There maybe on occasion, a requirement to carry out other tasks; this will be dependentupon factors such as workload and staffing levels:
a.Answeringincoming calls and dealing with callers requests appropriately
b.Registrationof new patients to the service
c.Bookappointments
d.Photocopydocumentation as required
e.Processe-mails appropriately
f.Processpost consultation GP letters
g.Processtasks from other team members
h.Inputdata into the patients healthcare records as necessary
i.CodingConsultations appropriately
j.Processreferrals using the electronic referral system (ERS)
k.ProcessRAS referrals, printing, registering and texting appointment information
l.Manageall administrative queries as necessary
m.Carryout system searches as requested
n.Completingspreadsheets accurately
o.Supportall clinical staff with general administrative tasks as requested
p.Processall DNA letters in accordance with current protocol
About us
Meanwood Group Practice is a large practice in North Leeds. We have over 16,000 patients registered with us.
Benefits: Friendly Team of GP's, Nurses, NHS Pension scheme and on site car parking.
Job descriptionJob responsibilities
Administrator job description &person specification
Job Title
Administrator
Line Manager
Debbie Smith
Accountable to
Ann-Marie Mawson, Deputy PM
Hours per week
Hours
Monday Friday 9am
Job Summary
To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team of the AQP Services (Any Qualified Provider) @ Meanwood which include ENT, Audiology, Microsuction, Minor Surgery. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
Mission Statement
To provide high quality and timely services to the patients of Leeds
Primary Responsibilities
The following are the core responsibilities of the medical administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Answering incoming calls and dealing with callers requests appropriately
b. Registration of new patients to the service
c. Book appointments
d. Photocopy documentation as required
e. Process e-mails appropriately
f. Process post consultation GP letters
g. Process tasks from other team members
h. Input data into the patients healthcare records as necessary
i. Coding Consultations appropriately
j. Process referrals using the electronic referral system (ERS)
k. Process RAS referrals, printing, registering and texting appointment information
l. Manage all administrative queries as necessary
m. Carry out system searches as requested
n. Completing spreadsheets accurately
o. Support all clinical staff with general administrative tasks as requested
p. Process all DNA letters in accordance with current protocol
Secondary Responsibilities
In addition to the primary responsibilities, the medical administrator may be requested to:
a. Partake in audit as directed by the audit lead
b. Produce meeting agendas and record the minutes of meetings
Person SpecificationQualifications
Essential
Experience
Essential
Desirable