Senior Business Analyst - London, United Kingdom - BPP

Description

Job Description

BPP Education is entering a new phase of its growth and evolution, attracting thousands more students each year and expanding into new verticals and new markets globally. The BPP Product & Technology (P&T) organisation is evolving rapidly and driving transformation of its platforms, digital products and experiences, in order to help BPP Education scale and meet the growth of the business in the coming years. We have recently launched our BPP Product & Technology blog on Medium so to hear more about us and what is going on please do check it out -

We are seeking a Senior Business Analyst to join our team, driving the evolution of our platforms and digital products to help scale and meet the growth of the business. Reporting to the Head of Product Management, the Senior Business Analyst will play a pivotal role in defining the to-be state of BPP's platforms, products and processes. Embedded in agile delivery teams, they will collaborate closely with Product, Design, Data and Engineering to help define the best way to drive key business and user experience targets.

The Senior Business Analyst will help transform BPP Education into a more customer-centric and data-informed organisation with products and user experiences that meet and exceed our users' needs across our education ecosystem.

What you'll be doing

• Lead the research and analysis of complex systems and as-is business processes
• Partner with your Product Manager, Stakeholders and Subject Matter Experts to identify ways to drive key business outcomes in your product area
• Quantify the impact of your proposed initiatives and ensure they are aligned with the business strategy, objectives, and metrics
• Lead the definition of to-be processes and systems to support Tutors, Operations and Marketing teams as products and systems evolve
• Understand and work within the legal and regulatory compliance landscape of the sector, while ensuring key user and business needs are satisfied
• Support business and organisational change as we transition into the to-be state
• Collaborate with Design, Service design and Engineering to ensure systems and process changes are delivered in user-friendly ways and minimise waste
• Follow established business analysis processes and ways of working to help us scale product execution and deliver cohesive product experiences as our organisation grows
• Foster knowledge sharing and practice evolution in the BA community; mentor more junior BAs in evolving their craft
• Take ownership of career development goals, working with your manager to set out personal development objectives

What you'll have

• Experience with complex systems, processes and products that might involve multiple product delivery and operational teams
• Experience designing new processes and adapting them to the needs and goals of the organisation
• Experience working in a cross-functional delivery team with a focus on concrete business outcomes and goals
• Demonstrated value-centric approach to work, driven by delivering measurable value to customers
• Methodical and data-driven approach to defining solutions, with a high degree of pragmatism and bias to action when shipping products
• Collaborative approach to product development, working effectively with business and technology colleagues
• Experience managing and influencing diverse stakeholder groups, driving alignment and consensus for your product area
• Excellent written and verbal communication skills, with a focus on effective presentation skills
• Strong drive for learning and continuous improvement, keeping up with market trends and best practices

Desirable Skills

• Experience in the Education Sector
• Experience supporting multiple product teams within a business
• Experience in digital transformation roles

How we work at BPP

We have offices all over the UK, however our Product & Tech roles are primarily based out of our offices in London (soon to be near Waterloo). Our overarching flexible working principle is - We're all trusted, engaged in what we do, and are all individually best placed to balance the varying demands on our time from work, family and any other commitments we might have.

The emphasis is on looking after our responsibilities and achieving great things, not watching the clock. Unless you're a remote worker, we expect you to be in the office a couple of times a week, aligned to the days your colleagues are in, to build better relationships and get the benefits of face-to-face communications, as well as those ad hoc discussions that aid problem solving.