Quality Assurance Administrator - Southampton, United Kingdom - Tate

Tate
Tate
Verified Company
Southampton, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We have an exciting temporary opportunity for an Quality Assurance Administrator, within the Education sector, working in central Southampton.
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Quality Assurance Administrator

Immediate start, for a period of 3 months +

Hybrid working - although on site during the first few weeks

Hourly rate:
£15.30/hr to £17.72/hr - dependent on skills and experience

Based in central Southampton

Mon to Fri - 35hrs per week

Parking via permit
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Job Purpose:To establish and maintain effective working relationships with colleagues in; the Office of the Academic Registrar (OAR), Student and Education Services (SES), staff in the Faculties and other Professional Services to ensure that agreed standard processes are implemented.


To be proactive in identifying improvements to service, processes and systems highlighted through the collection of feedback, evaluation and benchmarking.


To lead on delegated responsibilities for the organisation and delivery of a set of the functional activities listed in Appendix A and to build and maintain knowledge of the business processes and flows ensuring team integration, spread of knowledge and workload equivalency.


To work collaboratively with colleagues in OAR, SES and other Professional Services to ensure that shared responsibilities for Curriculum & QA processes are discussed and equitable arrangements agreed.

This will involve gaining a greater understanding of institutional developments, student-centred and customer service approaches.


To oversee and coordinate own work and the work of the administrative team in the provision of an agreed level of service to beneficiaries.

To ensure the consistent planning and prioritisation of short and medium term work activities in response to agreed deadlines, reporting progress to the Team Leader.

To ensure that the work is completed accurately and that quality standards are maintained. To resolve qualitative issues, escalating to the Team Leader as appropriate.


To identify training and mentoring needs including appraisals, facilitating support and guidance as necessary, to ensure that the design and delivery of agreed processes for Curriculum & QA meets the needs of beneficiaries, reporting any significant issues to the Team Leader.

***Tate is acting as an Employment Business in relation to this vacancy.
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